Shipping policy

The cost of shipping will vary depending on the delivery location and number of items purchased.

If you place all of the items into your shopping cart and proceed to checkout, the website will automatically calculate the accurate shipping fee for that order.

We will dispatch your order within 2-3 working days of purchase, excluding customized products. Delivery of your package depends on your location and custom procedures. Customized products can take up to 10 working days or more depending on the specific requirements requested. 

Customers are welcome to arrange their own courier.  To arrange this, please contact info@lillyslantern.ie with details of the items and quantities you require, and your shipping and billing addresses. An invoice will be raised for your order and you will receive an email from us confirming the dimensions and weight of the parcels. This will allow you to contact your courier and book the collection.